Customer Reviews
Die Schuhe sind bereits komplett kaputt
These Munich 2s look fantastic, aesthetic and fashionable. I had very high expectations of this brand. However, the quality is poor. I've had them a year now and only worn occasionally and not really walked in them much. Out of the box material beneath the inside soles were showing and looked bad but I let this go thinking its the outside what matters. But not even a few months in, the inside lining started showing wear and then eventually ripped. It's quite bad now
Fitting wise, this isn't a wide fit. But it's not overly narrow. Narrow enough to feel and slightly see it.
The out side remains good, I've no issues with that.
I've not contacted their customer service so cannot comment on that. If I had been early enough to point out the flaws, I have no reason to believe they wouldn't stick to their policy and got me an exchange or refund. I'm just that cba asked guy to go through the hassle of exchanges and refunds. Though I'm now going to have to look for another pair as the ripped lining is extending towards the top / outside and will be seen.
These trainers are my fifth purchase from WVS, as I have been continually impressed by the looks, comfort and quality of their products. However, after only a few months of light wear, the insoles on these trainers have worn on both insoles. I'm still giving four stars as they are otherwise great trainers.
Munich 2 Sneakers
Firstly, I’d just like to preface this review by saying I’ve been a WVS customer for years and have been very happy with all other products (wallet, dock boots, belt, and more). I love the company ethos and the customer service has always been fantastic. And I will continue to buy products from WVS in the future.
These shoes are comfortable and are good quality in all aspects apart from the insoles, which really let them down. I initially bought the shoes in May, and by June, after very minimal wear, the layers of the insoles were starting to split apart. This causes the fabric to bunch up in places which is uncomfortable and rubs. The “foam” also breaks into little pieces and gets everywhere.
I contacted WVS customer service and (as always) got a very quick response. Will was very apologetic and said that this hasn’t been reported before. Will also organised a replacement pair free of charge, for which I am grateful, and they were delivered promptly. The 2nd pair initially seemed better, although a little over 2 months later, the insole on these has done the exact same thing :(
It was actually easy to remove the insole and replace it with one I bought in a shop. Which has resolved my issue.
I understand from Will that this material (Tencel) can fray sooner than other synthetic materials due to the natural material content. However I really think WVS can do better here - the shoe itself looks great and the quality is excellent, but it’s massively let down by the insole.
Despite the insole, I would actually still buy this shoe (yep!) and just replace the insole as i love the aesthetic and the quality is otherwise great. But this does go against WVS’ environmental ethos, and I would rather go with a natural material insole if it was more hardwearing.
